Billing, Payments, and Contract Changes

Explains organization-level billing and payment operations, checking your contract status and usage, and setting up cost alerts.

For organizations billed through AWS Marketplace

Organizations that subscribe through AWS Marketplace are billed and pay through AWS. Invoices, billing information, payment methods, plan changes, and renewal cancellation differ from what this page describes. For details, see Subscribing Through AWS Marketplace.

Overview

Lorel.ai provides a billing management feature (Billing) for members with the organization’s “Owner” and “Billing” roles, letting you check your contract status, billing information, and handle payment-related procedures from within the app (some procedures go through a dedicated contact form instead).

• Invoices and usage. Retrieve issued invoices and check this month’s usage.
• Cost management. Set up cost alerts to track and manage overage on usage-based charges.
• Contract and billing information. Review your contract details, and check or update your billing information (recipient name, address, etc.).
• Plan changes, payment method changes, and cancellation. Change your contract plan and update your registered credit card directly from the screen, and cancel your next renewal (cancellation procedure) — if it can’t be done on screen, this is also possible through the dedicated contact form. Switching your payment method type (credit card ⇄ bank transfer) is not handled on screen at all; it is available only through the dedicated contact form.

What you can do

A list of the main features and operations available for contract and billing information and payments, along with the roles required.